I worked my way up the ranks at Rally from pushing pixels to being a Design Director, where I led teams and drove strategy. The team and I took charge of designing a comprehensive tooling system for diverse administrative users, ensuring a seamless experience across various tools by building on foundational workflows. I spearheaded the creation of a style guide, transforming it into a dynamic, living resource that accelerated design and implementation for new tool projects.

As Head of Product Design (Fractional-Contract) at Beginly Health, I’ve been overhauling the UX to make the platform more engaging and user-friendly. The goal is simple: increase accepted job matches, profile completions, and post-job-seeking activity. I’ve worked closely with the product team, mapped out a clear process, and conducted on-site user testing to uncover pain points. With full autonomy, I redesigned workflows, created prototypes, and implemented changes that make Beginly a better, more intuitive resource for clinicians.

Through a fine tuned balance of curated challenges, programs, recommendations and rewards we looked to reach the users with content that best fits their needs. I worked to keep design and information consistent throughout the users’ Rally experience. Rally is a B2B2C product, our user base are employees whose company provide UnitedHealthCare insurance and have opted to use Rally as their wellness program. Currently, Rally has a user base of 25+ million.

Big companies often rely on one-size-fits-all approaches for employee development, and Optum was no different. I wanted something more personalized, so I designed the 'Career Ladder' worksheet—a hands-on tool with self-review topics, relevant skills, and a goals tracker to foster individual growth and track progress.

The Optum Rx mobile app provides users with a seamless way to manage their prescriptions and healthcare needs. It offers convenient features like easy prescription refills, medication reminders, and a pharmacy locator to find nearby pharmacies. Users can also access digital ID cards, track their order history, and compare medication prices for cost savings.

As a remote team leader, I prioritize clear communication and active listening, ensuring everyone feels connected. I balance strategic planning with strong organization to keep us aligned with company goals and deadlines. Adaptable and supportive, I help the team navigate remote work challenges and foster collaboration. I trust my team members, encouraging their creativity and growth, and I value ongoing development through mentorship. Recognizing the importance of social connections, I organize non-work syncs to keep us engaged and bonded.